What is allowed in the dumpsters?

Our hauling service doesn't cover tires, rock, dirt, concrete, appliances with freon, food, liquid paint, propane and/or other pressurized containers, hazardous materials, poisonous chemicals, medical and industrial waste, oil, appliances, explosives, electronics, and similar items. If any of these items are disposed of in dumpsters, the individual shall be responsible for the cost of cleanup and proper disposal of prohibited items.

Will I be able to get a dumpster in the location where it is needed most?

We will place our dumpsters in the location you need to the best of our ability. However, we will need enough room to roll off the dumpster and retrieve it. If there is a possibility that we will get stuck on the delivery or pickup due to mud or other reasons, we may need to find a more suitable location. Waste Away will do our very best to meet your needs and protect your site, but we are not responsible for any damage to the property.

Do you give an exact delivery time for a dumpster?

We will arrive within one hour of our specified delivery time.

Do I need to be present when my dumpster arrives?

No, as long as we have clear directions as to where you want us to place it.

Will my dumpster be picked up automatically? 

Rentals will be based on the number of days you choose.  We offer up to 7 day rentals.  We will pick up our dumpster on the last day of your rental unless you contact us because you are finished with your project or you need more time.  If more time is needed, each additional day costs $25.

How long can I keep the dumpster?

We offer up to 7 day rentals.

How full can I load a dumpster?

Due to DOT regulations, the dumpster can NOT be filled over the top. All loads must be tarped down and secured, so please do not fill your dumpster over the top rail. If the dumpster is filled over the top, you may be required to unload some of it before the dumpster can be hauled legally.

If the customer cannot be reached and the overfilled dumpster cannot be taken care of immediately and the driver must make a return trip, then an additional fee (minimum $50) will be charged.

What are the dumpster dimensions?

15-Yard Dumpster: 12’ (L) x 7’6” (W) x 4’ (H)

20-Yard Dumpster:  12' (L) x 7'6" (W) x 6' (H)

Can I move the dumpster myself while it is on-site?

For safety reasons, please do not move the dumpster.  If it needs to be moved, we will be happy to come and move it for you for an additional fee.

What forms of payment do we accept?

Waste Away accepts cash and credit cards.  Payment must be received on or before delivery.  Even when paying cash, a credit card must be on file to cover  ton overages per load or damage to equipment. 

Property Damage Waiver

It is the policy of Waste Away to guarantee delivery to paved driveways or gravel driveways with hard surfaces only. We will not be held responsible for any towing bills for hauling trucks stuck on-hard surface driveways, sidewalks, trees, or for any property damage after leaving a hard-surface driveway.

Due to the size and weight of trucks required to deliver dumpsters, Waste Away will not be responsible for any damage to driveways, paved or graveled, while delivering or picking up dumpsters. It is the responsibility of the renter/owner to clearly mark all obstacles prior to dumpster delivery.

The undersigned acting as owner or agent for the owner understands this agreement and releases Waste Away from any liability. The owner or agent for the owner is responsible for all towing costs if the renter/owner requests delivery of the dumpster off a paved driveway or hard-surface gravel driveway.

Dumpster Damage

The renter and/or property owner is responsible for any damage that occurs to the dumpster while on their property. If the dumpster suffers fire damage due to the renter's negligence or a third party, the property owner/renter is responsible for the repair bills or replacement of the dumpster. If the renter damages the dumpster while loading the dumpster with heavy equipment, the renter and/or property owner is financially responsible for the damage incurred. The renter and/or property owner will be invoiced for the damage to the dumpster. If payment isn't received for the damages incurred within seven days following last day of rental, then the charges will be placed on the credit or bank card given at the time of delivery.